First off, thank you everyone who has been posting in the forums and sending us emails! We live off your feedback and in turn we’ve been able to address quite a few issues in our 1.2 release. These updates/fixes are available through our updates site. Also, make sure to “push” any pending updates to your SafiServer (from the SafiServer view tab).

NOTE: You should be prompted to update when SafiWorkshop starts, but you can also go to: Help::Update

We’ve also been getting quite a few post and emails regarding the qualifying strings with quotes. This may be a little confusing as it wasn’t always the case in our system. We decided that in order to maximize the flexibility of our system, we would switch to having our scripting engine handle most ActionStep properties (the fields with the blue background). This change allows users the ability to enter short scripting statements directly in the property field without having to open up the Dynamic Value Editor.

So in short this means that if you want to put a literal string value in a field; you must qualify (surround) it with quotes (e.g. “test”). For example: when evaluating captured DTMF digits; you will need to have the digit(s) that you are comparing to surrounded by quotes (as the value captured is a string not a number).

On a completely separate note, one of our users (kevinb) has graciously set up an IRC channel for users of SafiServer/SafiWorkshop. The channel is: #safiserver on Freenode.Net. You can use your favorite IRC client or click here for the web chat access. We will try to be in the channel as often as we can.

-Eric