Our blog has been quiet these past few months, but that doesn’t mean we haven’t been working.  Safi Systems is moving forward with many exciting new developments, products and features that will be unveiled throughout 2012.

We are very proud of the products we have constructed thus far and we hope to build upon that foundation and stretch it into some exciting new areas.  We feel that our core application has evolved into a system that has the ability to address a wide range of business and telecom needs and in 2012, we will be adding even more power to what we have to offer.

Some of our immediate focuses will be:

• Removing some of the common setup road blocks we have seen this past year.
• Refreshing our series of screencasts
• Updating/Reworking of the wiki (wiki.safisystems.com)
• Adding some additional tools to help our partners and resellers
• The next major version of the Safi Communication Suite: Version 1.6.0!

There will be more information on the all features in Version 1.6 in a later post, but one of the more exciting additions is a whole new set of ActionSteps for creating and handling events.  This will allow all kinds of dynamic applications that require asynchronous behavior.  For these asynchronous applications we will also be adding a group of advanced steps that will allow you to easily to control thread access to specific sections of your Saflets.  Version 1.6 will also contain steps to help streamline the creation of common IVR groups of functionality (i.e. a single step for playing a prompt and listening for digits with choice style exit paths built in).

We are committed to making 2012 Safi Systems best year yet and we truly hope that all of yours are prosperous as well.

Have a great 2012!

Eric and the Safi Systems Team

If you’re not familiar with our products our screencasts provide a good introduction. Then, when you’re ready, you can download the for free SafiServer and SafiWorkshop Community Editions from our download page to test or even put into production if you require 5 or fewer concurrent calls.

We’d like to thank all of you who have used our products and provided us with valuable feedback over the past 2 years.  We couldn’t have made it this far without you.  We hope you’ll continue stick with us as we’ll perpetually be making improvements and adding new and exciting features to make your IVRs even more powerful and even more fun to create.

Note:  Due to some technology changes in our build process, for the time being we will be offering SafiServer for Linux only.  However, you can expect the Windows version of SafiServer to make a return in the very near future.

Happy Safletting.

Also, both SafiServer and SafiWorkshop (Pro and CE) will be natively compiled.  So far we have seen a substantial boost in performance (especially on the SafiWorkshop side).

Moving out of beta, there will be some changes to the Community Edition.  Most prominent will be a limitation on the number concurrent connection ports (to a maximum of 5 ports).  Here’s a full list of the features that each edition of SafiServer will contain:

*The number of active Telco ports in Professional and Enterprise Editions is dependent on the number of ports purchased.

We expect to have the official released available sometime next week.  For more up-to-date information, be sure to follow us on twitter (twitter.com/safisystems) and/or “like” us on facebook.  You can also sign up to be on our mailing list.

Thanks,

-Eric

Among them is the the Usage Data Collector.  The Safi Systems Usage Data Collector is used to help gather anonymous information about how SafiServer is being used.  This will greatly help guide Safi Systems in future upgrades and help us better address the needs of Safi users.  We hope you will show your appreciation of Safi products by participating but of course there is a convenient opt-out option during SafiServer install.

Other changes in this release include:

• Bugs fixed
• Large objects shouldn’t be transmitted to SafiWorkshop from SafiServer during debugging
• Variable Sync:  Variables created in one DynamicValue editor don’t show in others within the same dialog
• Copying ActionSteps from one Saflet to another should copy variables as well
• Changed “Played Queued” to “Queued” in audio ActionSteps
• Graphics on the CallWSByWDSL ActionStep corrected
• Removed “.svn” folder from SafiServer (windows) Installer
• New Features and Enhancements
• Disallow Saflets with same name – better validation to prevent Saflet name collisions
• Ability to capture escape/termination digits in the GetDigits ActionStep
• Escape and Terminator Digits are now captured (stored to a variable) in all DTMF-Capturing Steps
• For FreeSWITCH, GetChannelInfo ActionStep enhanced with additional default variables
• Added ExecuteCommand ActionStep which can execute FreeSWITCH application or API
• Secure (HTTPS) Usage Data Collector added (with opt-in/out)
• Swift (TTS) text-to-speech ActionStep added
• SafiWorkshop users now managed in DB-independent fashion for enhanced security

Notes and downloads can be found in our wiki:  Webinar 01 – DB Driven IVR

Here’s the screencast and audio from the call:

If you have any feedback, issues, and/or ideas;  please feel free to post in the forms or email us at: feedback@safisystems.com